Privacy Policy

Last updated: 27.09.2025

workingholiday.guide (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website https://workingholiday.guide.

We are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

Information you provide to us: when you fill out forms, sign up for newsletters, purchase services, or contact us (e.g., name, email address, payment details).
Information collected automatically: such as IP address, browser type, operating system, and information about how you use our website (via cookies and analytics).
Third-party information: if you interact with our social media pages or use third-party login options.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our services.
To process payments and fulfill orders.
To communicate with you, including sending updates and newsletters (if you’ve opted in).
To improve our website, content, and user experience.
To comply with legal obligations.

3. Legal Bases for Processing

We process personal data on the following legal grounds:

Consent: when you sign up for newsletters or agree to cookies.
Contract: when processing payments or providing services.
Legal obligation: when required by law.
Legitimate interests: to improve services and prevent fraud.

4. How We Share Your Information

We do not sell your personal data. We may share it with:

Service providers (e.g., payment processors, hosting services, analytics providers).
Legal authorities if required to comply with law or protect rights.
Business transfers if our company is merged, acquired, or sold.

5. International Data Transfers

If your data is transferred outside the UK, we will ensure it is protected with appropriate safeguards (e.g., adequacy decisions, standard contractual clauses).

6. Data Retention

We only keep your data for as long as necessary for the purposes described above, or as required by law.

7. Your Rights

Under UK GDPR, you have the following rights:

Right of access – request a copy of your data.
Right to rectification – correct inaccurate data.
Right to erasure – request deletion of your data.
Right to restrict processing – limit how we use your data.
Right to data portability – request transfer of your data.
Right to object – object to certain processing (e.g., marketing).
Right to withdraw consent – where processing is based on consent.

To exercise these rights, contact us at [insert email].

8. Cookies

Our website uses cookies and similar technologies to improve your experience. You can manage cookies through your browser settings. See our Cookie Policy for more details.

9. Security

We implement technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

workingholiday.guide

Email: whitemarkpartnership@gmail.com

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.